Credit Repair Attorney

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J.D. Power and Associates Ranks Credit Card Satisfaction

October 15th, 2007 · No Comments

J.D. Power and Associates, which is known for reporting on several consumer-related issues, has released the results of a study it performed that centered on customer satisfaction with different credit card companies.  According to CNN Money, American Express ranked at the top of the list.  “The inaugural study measures customer satisfaction with credit cards by examining five key factors. In order of importance, they are: benefits and features (34%); rewards (25%); billing and payment process (21%); fees and rates (16%); and problem resolution (4%).

American Express ranks highest among the 10 credit card issuers examined in the study with a score of 735 on a 1,000-point scale, performing particularly well in benefits and features, and problem resolution. Discover closely follows American Express with a score of 728, performing well in rewards, and billing and payment.”

Of course, regardless of which credit card or cards you carry, you may need to repair your credit.  If that’s the case, contact the credit repair attorneys at Smith & Garg today to schedule an initial consultation.

Tags: credit repair firm · Credit report · Credit Repair Lawyers

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